A company that cares.
TriVium Systems, Inc. is a leading provider of call recording, reporting and analytics applications. Founded in 1995, we offer solutions for all sizes of businesses – from small businesses to large enterprise customers with multiple locations.
Our solutions have been helping companies in a variety of industries, including call centres, collection agencies and law firms, financial institutions, insurance agencies, healthcare clinics/medical providers, educational institutions, government, assisted living/retirement facilities, hospitality, and real estate. Customers use our software to reduce overhead costs and enhance their customer service efforts by recording phone calls that can be easily retrieved, played back and shared throughout the organization.
Compatible with virtually all leading telephone communications systems, TriVium’s solutions can be used with IP, digital and hybrid phone systems and deployed in single or large multi-location environments.
TriVium SonicView Intelligence, SonicView™ Call Recording and CallAnalyst™, Call Monitoring and Reporting applications help organizations enhance customer satisfaction, facilitate dispute resolution, improve regulatory compliance and impact their bottom lines with quick and tangible ROIs.