Small Businesses are ideally characterised by being price sensitive, having little or no IT staff to maintain the infrastructure and applications. Their key criterion becomes Price and Total Cost of Ownership. TriVium CallAnalyst SX Pro is an ideal solution that provides all the advanced features and reporting provided by the CallAnalyst family, but suited for a Small Business. Being one of the most cost-effective and easy to use & maintain solutions in the market today, the product becomes an obvious choice for a Small Business’s Call Accounting needs.
For recording, TriVium provides SonicView digital recording solutions. The solution helps you to record digital and analog phones or a mix of both and can start with even 1 phone. Through SonicView, TriVium provides a professional grade solution for Small Businesses at a very affordable price. SonicView also provides integration with CallAnalyst in order to link the recording with the Call Accounting data rather than having two independent solutions.