Record, Organize and Share
Start Recording Tomorrow!
SonicView product line offers cost-effective digital voice recording solutions. The solution can scale from a single user/voice port for desktop to hundreds of ports with centralized server based solutions. The implementation is simple and reliable supporting digital and analog mixed systems. With the modular components you can start small and grow the solution capabilities as your business demands.
The following points make SonicView stand out from other Voice Recording solutions in the marketplace:
- Easy to install, enabling customers to start recording almost immediately
- No hidden costs
- No need to invest in pre-purchase site survey – solution works with all PBXs
- Ideally suited for Small, Medium and multi-location businesses
- Supports Analog, Digital and IP extensions
- TriVium’s experience in providing Business Productivity solutions for Small & Medium Businesses
SonicView brings professional-grade recording solutions with advanced features to Small & Medium businesses; which was once a luxury that only large enterprises could afford. SonicView will help businesses measure and manage productivity to improve efficiencies and meet regulatory guidelines.
SonicView SV Product Suite has the following components:
- SV Central: Software is installed on a PC/Server in the PBX room. Manages digital (04/16) and analog (02/04/08) recording hardware through USB port.
- SV Studio (Plus / PRO): Sophisticated supervisor Search & Playback features; Scoring and Agent evaluation
- SV Backup: Auto archive and manage large volumes of recordings to and from various media.
- SV Agent: Agent desktop application with recording, search/playback capabilities and flexibility to associate notes with calls. User access and control over recordings and can be restricted at different levels for various levels of security.
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