CallAnalyst is the right solution to meet all my call tracking, management and reporting needs. We have immensely benefited from the investment.
-Eric Amstrong, Vice President, Amstrong Financial Group

  
   
 
   
     
CallAnalyst
  RealtyEdition
  Hotelecom
  AutoAnalyst
  TeleAssist
  XpertView
CallAnalyst Enterprise Server
SonicView
Voice Platform
   

TeleAssist

Features and Benefits

TeleAssist provides variety of features and benefits:

Resident information

  • Maintain detailed resident information
  • Billing information
  • Room information
  • Scheduled move in and out dates

Move-in & Move-out status

  • Move-in & Move-Out checklists
  • Phone, voicemail and billing set-up and reset
  • Update resident information with just a few clicks

Flexible rate plans

  • Set costing information for all types of calls
  • Long distance calling
  • Local calling
  • Directory assistance
  • Billing accuracy
  • Apply specific rate plans based on resident calling requirements
  • Automated report and billing generation delivered via email, print or FTP
  • Departmental billing

CallAlert! - Emergency and fraud alerts

  • User-defined triggers and alerts
  • Alert on-duty employees and managers via email, pager or screen pop
  • Protect your phone system investment
  • Pull chain extensions
  • Identify where emergency pull chain alerts originate
  • Broadcast alerts to dispatch help quickly
  • Increase security and safety of residents and employees

Simple, intuitive user interface

  • Minimal training needed
  • Quick turnaround to allow front desk and reception employees to use the application effectively
  • Easily update resident information and generate billing reports
 Brochures

 

  
 
     
CallAnalyst
CallAnalyst provides the tools necessary to help businesses reach these goals and gain a clear picture of how their phone system is being used. More »

RealtyEdition
Hotelecom
AutoAnalyst
TeleAssist
XpertView
A complete tool to help real estate brokerages understand the impact and effect of call traffic on the performance of listings, agents and advertisements.
More »
Hotelecom is a comprehensive telecom billing and management solution for the hospitality industry. 
More »
A robust call tracking & management solution to let dealerships track sales agent activity & accountability, advertising performance and vehicle model popularity.
More »
TeleAssist is a comprehensive call management and billing solution for assisted living facilities.
More »
XpertView is a comprehensive, historical ACD reporting solution, giving businesses the tools to help improve customer service and optimize call routing.
More »
CallAnalyst Enterprise Server

CallAnalyst Enterprise Server is a scalable and powerful Call Accounting and Management system ideally suited for organization with high call volume and for businesses with multiple locations.

It can consolidate all the telecom activities from various locations to enable managers view reports across all locations.
More »

SonicView

SonicView product line offers the most cost-effective digital voice recording solutions. With the modular components you can start small and grow the solution capabilities as your business demands.

SonicView helps businesses measure and manage productivity to improve efficiencies and meet regulatory guidelines.
More »

Voice Platform

Voice Platform helps system and application vendors build rich self-service application capabilities to their solution thereby providing advanced customer care, reduced cost and increased productivity to customers.

A unique licensing model lets Product Vendors and Service Providers to bundle it and closely iintegrate with their solution.
More »

  

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