CallAnalyst is the right solution to meet all my call tracking, management and reporting needs. We have immensely benefited from the investment.
-Eric Amstrong, Vice President, Amstrong Financial Group

  
   
 
   
     
CallAnalyst
  RealtyEdition
  Hotelecom
  AutoAnalyst
  TeleAssist
  XpertView
CallAnalyst Enterprise Server
SonicView
Voice Platform
   

Hotelecom

Features and Benefits

Hotelecom helps hotels to:


Precisely bill guests

  • Accurately cost calls for each guest
  • Flexible rate plans
  • Connection fees, long distance rates and international rates
  • Specialized costing for preferred guests
  • Hands free billing
  • Generate billing reports directly from Hotelecom or have the information communicated to the PMS
  • Free employees for additional customer facing activities

Increase security – CallAlert!

  • Notify managers and on-duty employees when user-defined trigger criteria are met
  • Protect telecom and infrastructure investments
  • Ensure safe environment for guests and employees

Ensure PMS compatibility

  • Compatible with over 95% of PMS systems like Micros-Fidelio, AutoClerk, Springer-Miller and Visual One
  • Standard HOBIC and Lodging Link™ protocols

Analyze administrative telecom usage

  • Associate extensions and lines to administrative or guest groups
  • Identify business telecom needs and accurately bill departmental usage

Recover from faults

  • Alert administrators when PMS system connectivity drops
  • Maintain all guest billing and call tracking information until connectivity with the PMS is reestablished

 Brochures

 

 

  
 
     
CallAnalyst
CallAnalyst provides the tools necessary to help businesses reach these goals and gain a clear picture of how their phone system is being used. More »

RealtyEdition
Hotelecom
AutoAnalyst
TeleAssist
XpertView
A complete tool to help real estate brokerages understand the impact and effect of call traffic on the performance of listings, agents and advertisements.
More »
Hotelecom is a comprehensive telecom billing and management solution for the hospitality industry. 
More »
A robust call tracking & management solution to let dealerships track sales agent activity & accountability, advertising performance and vehicle model popularity.
More »
TeleAssist is a comprehensive call management and billing solution for assisted living facilities.
More »
XpertView is a comprehensive, historical ACD reporting solution, giving businesses the tools to help improve customer service and optimize call routing.
More »
CallAnalyst Enterprise Server

CallAnalyst Enterprise Server is a scalable and powerful Call Accounting and Management system ideally suited for organization with high call volume and for businesses with multiple locations.

It can consolidate all the telecom activities from various locations to enable managers view reports across all locations.
More »

SonicView

SonicView product line offers the most cost-effective digital voice recording solutions. With the modular components you can start small and grow the solution capabilities as your business demands.

SonicView helps businesses measure and manage productivity to improve efficiencies and meet regulatory guidelines.
More »

Voice Platform

Voice Platform helps system and application vendors build rich self-service application capabilities to their solution thereby providing advanced customer care, reduced cost and increased productivity to customers.

A unique licensing model lets Product Vendors and Service Providers to bundle it and closely iintegrate with their solution.
More »

  

Resources
 
Velaro Live Help

 
 
 
Copyright © 2007 Triviumsys. All Rights Reserved Created by Intellimedia Technologies