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Hotelecom
From phone system cost center to profit center
Hotelecom is a comprehensive telecom billing and management solution for the hospitality industry. Telephony is one of the most basic guest services, and hotels need an accurate billing solution to recover telecom costs and generate revenue. Hotelecom answers this need, providing a “hands free” solution to generate detailed guest telecom billing statements. A flexible solution, Hotelecom is compatible with existing hotel infrastructure such as Property Management Systems (PMS), PBXs and/or VoIP implementations.
As hotels continue to move toward VoIP, they expose themselves to increased data network security risks and bandwidth needs. Hotelecom’s VoIP tracking capabilities protect hospitality businesses from fraudulent activity with call alerts to notify managers and on-duty employees when user-defined criteria are met. With the Traffic Analysis add-on module, hotels can easily view current telecom bandwidth needs and forecast future needs to ensure that bandwidth capacity will be sufficient.
Hotelecom is a versatile solution for any hospitality business, with or without a PMS system. Provide billing information directly to the PMS or generate detailed billing reports within Hotelecom to suit your needs.
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