CallAnalyst is the right solution to meet all my call tracking, management and reporting needs. We have immensely benefited from the investment.
-Eric Amstrong, Vice President, Amstrong Financial Group

 
   
 
   
     
CallAnalyst
  RealtyEdition
  Hotelecom
  AutoAnalyst
  TeleAssist
  XpertView
CallAnalyst Enterprise Server
SonicView
Voice Platform
 

AutoAnalyst

Drive revenues, increase efficiency and reduce costs

Auto Dealerships market and advertise hundreds of cars to perspective buyers.  However, these dealerships lack the tools to precisely track leads and provide analysis of sales effectiveness. 

AutoAnalyst is a robust call tracking and management solution that allows dealerships to precisely track sales agent activity and accountability, advertising performance and response and vehicle model popularity.

Telecom fraud and security have become ever-growing concerns for auto dealerships striving to reduce costs while protecting their telecom investment.  AutoAnalyst answers these security concerns with broadcast alerts sent via email, pager or screen pop.  Managers can set specific trigger criteria to notify them of fraudulent or emergency call activity.

Building relationships is critical for auto dealerships to capture the full lifetime value of any customer.  AutoAnalyst helps dealerships accurately track opportunities and provide the best customer service through proactive, prompt customer callbacks.

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CallAnalyst
CallAnalyst provides the tools necessary to help businesses reach these goals and gain a clear picture of how their phone system is being used. More »

RealtyEdition
Hotelecom
AutoAnalyst
TeleAssist
XpertView
A complete tool to help real estate brokerages understand the impact and effect of call traffic on the performance of listings, agents and advertisements.
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»
Hotelecom is a comprehensive telecom billing and management solution for the hospitality industry. 
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»
A robust call tracking & management solution to let dealerships track sales agent activity, callback accountability, advertising performance and vehicle model popularity.
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TeleAssist is a comprehensive call management and billing solution for assisted living facilities.
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XpertView is a comprehensive, historical ACD reporting solution, giving businesses the tools to help improve customer service and optimize call routing.
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CallAnalyst Enterprise Server

CallAnalyst Enterprise Server is a scalable and powerful Call Accounting and Management system ideally suited for organization with high call volume and for businesses with multiple locations.

It can consolidate all the telecom activities from various locations to enable managers view reports across all locations.
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SonicView

SonicView product line offers the most cost-effective digital voice recording solutions. With the modular components you can start small and grow the solution capabilities as your business demands.

SonicView helps businesses measure and manage productivity to improve efficiencies and meet regulatory guidelines.
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Voice Platform

Voice Platform helps system and application vendors build rich self-service application capabilities to their solution thereby providing advanced customer care, reduced cost and increased productivity to customers.

A unique licensing model lets Product Vendors and Service Providers to bundle it and closely iintegrate with their solution.
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