Auto Dealerships
Analyzing telecom activity is a critical component of success for any auto dealership and its ability to succeed in a weakened economy.

TriVium solutions enable auto dealerships to record, monitor and generate reports. It has been specifically designed to help these businesses facilitate their sales activities and pursue opportunities that may have otherwise been lost. Our solutions can also help optimize customer satisfaction and measure the advertising effectiveness of marketing campaigns.

Insurance Agencies
Today, insurance companies are experiencing increased regulatory control, compliance standards and a consistent demand to perform. Many TriVium Systems customers in the insurance industry use call recording and reporting solutions to address these issues and to help accelerate their productivity and profitability.

TriVium solutions offer insurance agencies powerful call recording, monitoring and reporting capabilities to help measure their effectiveness in the marketplace, cut costs and help increase employee productivity.

Education
Schools, universities and educational departments rely on phone systems for a great deal of their daily communications. Because of liability reasons and for the security of their staff and students, it is important for them to be able to record and monitor calls.

TriVium Systems software helps schools and universities record, monitor and analyze calls. These solutions are specifically designed to help schools and universities improve their service to families and students, enhance security and provide E9-1-1 support .

Financial Institutions
Banks, mortgage companies and credit unions deal with critical voice and data information exchange on a daily basis. The efficient tracking and recording inbound and outbound calls is not only necessary for regulatory compliance, it helps these businesses gain insights into how to enhance their performance.

TriVium Systems call recording and reporting software helps financial institutions optimize resources, enhance customer service, measure their efficiency and comply with industry regulations.

Government
Government agencies, including cities, counties and municipalities, are usually busy offices with employees who rely on telephone conversations for the majority of their work. Whether it is answering inquiries or working on the community's complaints over the phone, it is important for them to be able to record, monitor and analyze these conversations.

TriVium Systems offers comprehensive call tracking and recording solutions for government agencies to help improve security, increase customer satisfaction, enhance employee productivity and reduce fraudulent activities.

Healthcare
Clinics, physicians and hospitals deal with critical voice and data information exchange every day. The efficient recording and tracking of calls is not only necessary for regulatory compliance, it helps improve productivity.

TriVium Solutions call recording and reporting applications help healthcare clinics and medical providers optimize their resources, improve patient satisfaction, enhance security, measure efficiency and adhere to regulatory requirements.

Motels, Hotels and Resorts
It is important for motels, hotels and resorts ensure their telecom expenses are well-managed and integrate with various property management systems in the marketplace.

TriVium Systems solutions not provide telecom billing and management capabilities, they help enhance security and optimize customer satisfaction.

Law Offices
Attorneys spend a great deal of time conversing with clients and collecting critical case-related information over the telephone. The efficient tracking, billing and recording of calls is extremely important for any law office.

TriVium Systems call recording and reporting software provides extensive tracking and reporting of inbound and outbound calls, as well as the tools to time calls and generate billing reports for clients. Our solutions also provide the capability for attorneys to easily search and listen to the calls at a later time as needed.

Real Estate
Real estate companies maintain hundreds, if not thousands, of property listings every day; telephone activity is the lifeline that connects potential homebuyers with agents. With so many listings to track, many with unique phone numbers, real estate firms need a tool to help understand and measure the demand for each listing.

TriVium System solutions give real estate agents powerful call tracking, reporting and analysis applications to measure the call traffic generated for each listing, cut their overhead costs and increase productivity.

Medium-Sized Business Solutions
CallAnalyst Call Monitoring and Reporting provides unlimited call tracking, automated report generation and network ability that makes it ideally suited for medium-sized organizations. SonicView recording solution provides a scalable server-based solution for analog, digital and VoIP recording needs.

Enterprise Solutions
Large-sized and multi-site businesses seek technology solutions that can be seamlessly integrated across all locations. CallAnalyst Enterprise Server (CES) Call Monitoring and Reporting is built to serve such customers. CES provides centralized monitoring, tracking and reporting of all calls across the network.